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Professional Services: Computer Aided Dispatch (CAD) and Records Management System (RMS)

Closing Date: March 15, 2023

The information on this page a short summary and is does not include the entire RFQ. Click here to download the complete RFQ as a PDF.

CRITFC is soliciting pricing from a company who can provide an integrated solution that uses CAD and RMS to capture statistical data, measures performance accurately, is technologically progressive, and is able to better equip our dispatchers and officers with the tools they need to provide top-notch public safety service to the community we serve.

CRITPD officers and dispatchers work within a complex jurisdictional matrix and provide the above-mentioned services over a large geographical area. The dispatch center is s secondary PSAP and does not dispatch for fire and EMT. Providing public safety services to the community they serve, under these circumstances requires reliable equipment, software and technology that is user-friendly. CRITPD’s current Computer Aided Dispatch (CAD) and Records Management System (RMS) has not kept pace with the growing needs of the department.

Position Details

The current CAD/RMS functionality, operational capabilities and support are no longer able to meet the needs of CRITPD. CRITPD desires to acquire a public safety software system for replacing its current CAD/RMS. A new CAD/RMS will ensure reliability, improve response time, and enhance capabilities of the dispatch center and the police department. To that end, procurement and implementation of a CAD/RMS that meets the needs of the department and provides an integrated solution from a single Contractor is imperative. Such a solution would include:

  • CAD
  • RMS
  • Analytics
  • Cloud Services
  • Appropriate System Security
  • Appropriate System Admin Configuration Capabilities
  • Appropriate Support turnkey services
    • Including training
    • Data migration from current CAD/RMS to new system


Full list for required deliverables are provided in the complete RFP. Click here to download the complete RFQ as a PDF.


Full list for requirements are provided in the complete RFP. Click here to download the complete RFQ as a PDF.



Working Conditions


CRITFC Motor Vehicle Policy


Application Procedure

The information on this page is does not include the entire RFQ. Click here to download the complete RFQ as a PDF.

We anticipate that the contractor whose proposal is the best solution for our project will be selected within 15 days of submission deadline of March 15, 2023 at 6:00pm. Proposals received after the specified time will not be considered. Contractors must submit a digital copy (via email) of their proposal to Sara K. Pennington at

Request for Clarification

Contractor may submit requests for clarification via email by February 24, 2023, at 1800 (PST). CRITFC will not consider any requests submitted after the date specified above. Questions regarding the RFP or request for clarification shall be sent, via email, at

Necessary Information

Proposals must contain all information requested in the RFP. CRITFC will not consider additional information submitted after the closing date and may reject incomplete proposals.

Cost of Proposals

CRITFC shall not be liable for any expenses incurred by Contractors in either preparing or submitting proposals, evaluation/selection, or contract negotiation process, if any.

Note: Contractor will agree that Contractor is independent with respect to CRITFC, and Contractor shall not be entitled to any fringe benefits (health, life or accident insurance benefits, paid vacation, or any other employee benefit); Federal Social Security; Worker’s Compensation; or Unemployment Insurance benefits. Contractor is responsible for paying any tax due as a result of this RFP.

Confidential Information

By submitting a proposal, the Contractor agrees to keep confidential all information provided in connection with the RFP.

Disregard the content below as it is part of the job listing template and irrelevant to the RFQ selection process.

Submit application form and any additional application materials by email to Include job title in the subject line. We will confirm receipt of your submission.

Hiring preference:
CRITFC implements a tribal preference policy and encourages citizens and descendants of our member tribes (Nez Perce, Umatilla, Warm Springs and Yakama) and other federally recognized tribes to apply.

CRITFC is committed to building a culturally inclusive community and a work environment that respects and inspires every person. Members of historically marginalized groups including women, people of color, those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are invited to apply.

CRITFC will consider non-citizen applicants who are authorized to work in the U.S. If not authorized to work in the U.S., CRITFC will provide reasonable support and accommodations to the candidate in obtaining U.S. work authorization. With the exception of certain employer required costs, CRITFC will not pay for costs related to applicant’s legal representation, filings for work authorization or immigration, or other costs related to obtaining work authorization.

*Please note: the term “Commission” as used in this description refers to CRITFC’s governing body. CRITFC is a tribal organization that is wholly owned and governed by the Nez Perce Tribe, the Confederated Tribes of the Umatilla Indian Reservation, The Confederated Tribes of the Warm Springs Reservation of Oregon, and the Confederated Tribes and Bands of the Yakama Nation. As a tribal organization, CRITFC is subject to a unique blend of policies and laws.